These days it seems there’s an app for everything and that certainly applies to home security systems. Technology has evolved dramatically in recent years and that means intruder alarms often come with app-based management functionality.
It’s proving very popular with homeowners who want to control and monitor their home security systems whilst they’re away.
NSI standard to ensure quality
There’s also comfort for homeowners that the National Security Inspectorate (NSI) has supported security app technologies for several years now. The NSI is the National Body which inspects firms like Absolute Security, who provide security systems.
NSI’s standard PD6662 now accommodates customers seeking to use remote devices (such as smart phones) to operate intruder alarms. This means that security systems with app features now come under the NSI’s remit and are legally covered and supported by their members.
How does the app work for my security alarm?
In most cases a Wi-Fi enabled box is the connection between the internet and the security alarm’s control panel. Once programmed and the necessary security levels installed and tested, the app is ready to be downloaded and installed on your smart phone. This will then give you full control of the alarm system remotely. You will receive notifications of alarm events and will be able to set, unset and reset alarms. You will also be able to manage users and check event logs!
The security industry’s extensive end-user research has clearly indicated a gap between what those users want and what security systems currently deliver. Today, security and ‘peace of mind’ are the two main qualities that customers typically seek, but once a system is put in place many people simply do not use their security system.
Despite the average costs of burglary in the UK estimated to be £2,525 in damaged and stolen items, only 33% of people with a security system turn it on and 83% of consumers have difficulty using their intelligent devices.
A security app completely transforms the user experience. It provides an environment where homeowners actively want to interact with their home, and enjoy the new possibilities that are open to them. It brings that desired peace of mind from the acquired knowledge and added control.
Technology is designed to make people’s lives easier, not more complex. Security system apps have been carefully designed by manufacturers to allow customers access to an array of custom features. They can tailor their app experience for their own personal and particular needs, without resorting to complicated programming.